Privacy Policy
How EstatePrime collects, uses, and protects your personal information when you browse listings, submit enquiries, or use our services.
Information we collect
We collect information you provide directly — such as your name, email, phone number, and message content when you contact us, book a site visit, or submit a property enquiry. We also collect usage data including pages viewed, search filters applied, and device/browser information to improve our platform.
How we use your information
Your information is used to respond to enquiries, schedule property visits, recommend relevant listings, process transactions with your consent, and send service-related communications. We may contact you about properties matching your preferences unless you opt out.
Sharing and disclosure
We do not sell your personal data. Information may be shared with verified property owners, partner agents, or service providers who assist in fulfilling your request. We may disclose information when required by law or to protect the rights and safety of EstatePrime and our users.
Data retention and security
We retain personal data only as long as necessary for the purposes described in this policy or as required by law. We implement appropriate technical and organisational measures to safeguard your information against unauthorised access, alteration, or disclosure.
Your rights
You may request access to, correction of, or deletion of your personal data by contacting us at contact@estateprime.com. You may also withdraw consent for marketing communications at any time.